Access free training resources for your Communication Center
A collection of training modules regularly updated and entirely free to use
.png){kind=logo}
Select Your Training Module
Work through all the modules in order for comprehensive consultant training, or select the individual modules to supplement your in-house training.
Start Here! This module provides important background information and context to help you understand some valuable themes you'll find in our training.
In this module, consultants will learn (or revisit) the basics of public speaking including how to analyze your audience, organize your ideas, and deliver an engaging presentation.
In this module we offer techniques and strategies to provide constructive and motivating feedback that supports clients' growth and development.
The goal of this module is to improve consultants’ ability to create a welcoming and safe space for clients by focusing on verbal and nonverbal behavior, and immediacy.
Nonverbal Behavior
coming soon!
In this module consultants will review the listening process, analyze their own listening styles, and understand ways to improve their listening behaviors in the communication Center.
This module offers guidance for working with clients on group projects and facilitating effective group communication.
This modules helps consultants understand potential conflict they may experience in their communication center and how to navigate hostility from clients.
The purpose of this module is to educate consultants on the unique needs of multilingual clients and provide resources to support their consultations.
In this module, consultants will learn evidence-based strategies for working with clients who are speaking in a STEM context.